This Privacy Policy explains how Lapland Team Retreats (Finland) collects, uses, and protects your personal data in accordance with the EU General Data Protection Regulation (GDPR).
1. Who We Are
Data Controller: Lapland Team Retreats
Country: Finland
Contact: info@laplandteamretreats.com
We are the data controller responsible for your personal data collected through this website.
2. What Data We Collect
When you submit an enquiry through our contact form, we collect:
- Work email address
- Company name
- Retreat focus / goal (selected from options)
- Team size (selected from options)
- Preferred timing (selected from options)
- Any additional information you voluntarily provide in the message field
We do not collect sensitive personal data, payment information, or data from minors.
3. Why We Collect Your Data
We collect your data for the following purposes:
- To respond to your retreat enquiry — the primary reason you contact us
- To provide tailored retreat options — based on your team's goals and preferences
- To schedule a discovery call — if you request one
The legal basis for processing your data is your explicit consent, given when you tick the consent box and submit the form (GDPR Article 6(1)(a)).
4. How We Use Your Data
Your data is used only to respond to your enquiry and assist with planning your retreat. We will:
- Contact you by email to respond to your enquiry
- Share relevant details with our selected accommodation partners in Finnish Lapland — only when you have expressed interest and given consent to proceed
We will never sell your data, share it with third-party marketers, or use it for automated decision-making.
5. Who We Share Data With
Your data may be shared with:
- Formspree (formspree.io) — our form processing service. Formspree receives your form submissions and forwards them to us. Formspree is GDPR-compliant. You can view their privacy policy at formspree.io/legal/privacy-policy
- Selected Lapland accommodation partners — only when directly relevant to your enquiry and with your knowledge
All third parties we work with are required to handle your data in compliance with GDPR.
6. How Long We Keep Your Data
We retain your enquiry data for a maximum of 24 months from the date of your enquiry, or until you request deletion — whichever comes first.
If no retreat is booked and no further communication occurs, your data is deleted after 12 months.
7. Your Rights Under GDPR
As an EU or UK resident, you have the following rights:
- Right of access — request a copy of the data we hold about you
- Right to rectification — request correction of inaccurate data
- Right to erasure — request deletion of your data ("right to be forgotten")
- Right to restrict processing — request that we limit how we use your data
- Right to data portability — receive your data in a portable format
- Right to withdraw consent — withdraw your consent at any time, without affecting prior processing
- Right to object — object to processing based on legitimate interests
To exercise any of these rights, contact us at: info@laplandteamretreats.com
We will respond within 30 days.
8. Cookies
Our website does not currently use tracking cookies, advertising cookies, or analytics tools that collect personal data. The site uses only essential technical functionality.
If this changes in the future, this policy will be updated and a cookie consent notice will be displayed.
9. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. Form submissions are transmitted securely via Formspree's encrypted service.
10. International Transfers
Your data is processed within the European Economic Area (EEA). If any data is transferred outside the EEA (for example, via Formspree's infrastructure), it is done under appropriate GDPR safeguards.
11. Complaints
If you believe your data has been handled incorrectly, you have the right to lodge a complaint with the Finnish data protection authority:
Office of the Data Protection Ombudsman (Tietosuojavaltuutetun toimisto)
Website: tietosuoja.fi/en
Email: tietosuoja@om.fi
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.
13. Contact
For any questions about this Privacy Policy or your personal data, please contact:
Lapland Team Retreats
Finland
info@laplandteamretreats.com